Contact Us
We welcome your questions, feedback, and suggestions. Whether you have inquiries about our comparisons, need clarification on our methodology, or want to suggest new topics, we're here to help.
Address
Empirical Compare
2847 N 16th St
Phoenix, AZ 85006
United States
Send Us a Message
Frequently Asked Questions
How do you choose which software to compare?
We select comparison topics based on user interest, availability of multiple viable options, sufficient public information for analysis, and educational value. We focus on software categories where users would benefit from objective comparison information.
Do you accept suggestions for new comparisons?
Yes! We welcome suggestions for new comparison topics. Please use the contact form above and select "Suggestion for New Comparison" as the subject. Include details about the software category and why you think it would be valuable to compare.
How often do you update your comparisons?
We review and update our comparisons regularly to ensure accuracy. Software features and pricing change frequently, so we aim to keep our information as current as possible. If you notice outdated information, please let us know.
Can you provide personalized recommendations?
We provide educational comparisons but do not offer personalized consulting or specific recommendations for individual situations. Our comparisons are designed to help you understand your options so you can make informed decisions based on your specific needs.
Do you work with software vendors?
We maintain complete independence from software vendors to ensure unbiased comparisons. We do not accept payment for coverage, maintain partnerships that could influence our analysis, or participate in affiliate programs.
Response Times
We strive to respond to all inquiries within 24 hours during business days. More complex questions may require additional time for research and preparation of a comprehensive response.
For urgent matters, please indicate this in your message subject line. However, please note that we cannot provide emergency technical support or immediate consulting services.
What to Include in Your Message
To help us assist you more effectively, please include:
- Specific comparison or topic you're asking about
- Detailed description of your question or concern
- Any relevant context about your situation (if applicable)
- Preferred method and timeline for our response
Thank you for your interest in Empirical Compare. We look forward to hearing from you!